Description: This course is designed for professionals seeking to enhance their customer service skills in today's competitive business environment. Participants will learn essential techniques and strategies to provide exceptional customer service and build strong relationships with clients. What you'll learn: - The importance of customer service in business - Effective communication strategies with customers - Conflict resolution techniques - Building long-lasting customer relationships Skills'll gain: - Active listening skills - Problem-solving abilities - Emp and emotional intelligence - Adaptability in challenging situations